Services

NO MINIMUM ORDER QUANTITY

QUICKEST POSSIBLE DELIVERY

24-HOUR ORDERING IN THE ONLINE SHOP

ORDER TRACKING

Sustainabilty is not a goal, it’s a mission

We have an ambitious sustainability mission that will affect and change the entire supply chain. But we can only achieve true sustainability together.

ReStart - Regrinding service

Your used precision tool is in the best possible hands with us: we return your tool to you with the original finish, coating and geometry – as good as new and ready for use again on the machine.

Remote Support - LiveTechPro

With LiveTechPro, you can easily hold consultations with our engineers as though they were right there on site. The relevant points or elements of a component can be marked on the screen and downloaded if necessary, then discussed in detail.

Downloads

Here you can download catalogues, brochures, forms and other PDFs.

Personal application engineer

Your expert is always at your side and develops the best solutions with you.

Free download of CAD data

For the products from our standard range, cutting data, 2D and 3D models are available for download in the online shop after registration on the respective article page.

Hotline for technical assistance

+86 21 6067 5928

You can reach our Customer Service Centre Monday to Friday from 8:30am – 5:30 pm

The 2024 e-catalogue

Everything you need for machining, just a single click away: Your guide to finding the best machining solutions is now digital!

E-Procurement

An OCI interface, EDI connection or provision of data from catalogues make this possible.

E-learning on demand

Our interactive e-learning courses can be accessed at any time completely free of charge. Simply enter your e-mail address on the next page and you're ready to go.

Techncial Training

Our application engineers undergo regular training so they can stay up to date with the latest technology. We are happy to share our knowledge with you!

ToolSupply

By using the Tool-O-Mat, you benefit from 100% availability of all tools at all times and at no extra cost.